Shipping + Returns

2026 Holiday Return Policy:

All regular-priced clothing purchases made between Thanksgiving Day (11/27) - Christmas Eve (12/24) will be eligible for exchange or store credit through January 11, 2026. 

Discounted purchases made during Black Friday, Small Business Saturday, or any other promotional holiday shopping event will also be eligible for exchange or store credit.

Any sale merchandise outside of the previous listed circumstances will remain final sale and will not be eligible for exchange or store credit. 

Items must be unworn, unwashed, and have their original tags attached with a receipt present.

Please note: The shop will be closed January 1st - 4th for our annual inventory count. If you have questions or concerns regarding gift exchanges and returns, please email us at hello@bellaandmauve.com.

2026 Christmas Shipping Deadline:

The last day to place online orders for delivery before Christmas is December 15, 2026.

Once your order leaves our shop, it's in the hands of USPS. Please keep in mind that holiday shipping delays and limited tracking updates are common during the busy holiday season. Sometimes tracking won't update for a few days, even though your package is still on its way!

For the smoothest (and fastest) holiday shopping experience, we highly encourage local pickup whenever possible.

Thank you so much for supporting our small business! We appreciate your patience and understanding during this busy season!

In Store & Local Pickup Returns:

We hope you love all your goodies! If for some reason you are not completely satisfied, you may exchange or receive a store credit within 10 days of the original purchase date. We are a small business, and can not issue refunds to initial method of payment.

Garments must be UNWORN, UNWASHED, with ORIGINAL TAGS ATTACHED and ORIGINAL RECEIPT. We have the right to deny a return after the time period has lapsed or if your garment does not meet the above standards.

Online Returns:

If you would like to return your items, please get them back to us within 10 days after delivery for exchange or store credit. There is no restocking fee associated with returns. Shipping costs will not be refunded. We are a small business, and can not issue refunds to initial method of payment. The amount of your store credit is only for the item(s) you purchased and does not include the shipping cost.

Garments must be UNWORN, UNWASHED, with ORIGINAL TAGS and ORIGINAL RECEIPT. We have the right to deny a return after the time period has lapsed or if your garment does not meet the above standards.

If an item is ineligible for a return based on our standards above, we will have to send back the ineligible Item to you and you will not receive store credit.

We have new arrivals each week, and would be thrilled to help you with sizing and styling questions to ensure your purchase is well thought-through. For style or sizing questions please email hello@bellaandmauve.com 

With your return please include:

  • A copy of or the original receipt

MAIL TO:

Bella + Mauve LLC

223 N Salem St.

Apex, NC 27502

Bella + Mauve is not responsible for return shipping costs. When we receive your return, we will process store credit within 1-3 business days. Store credit does not expire. 

Want To Exchange?

The best way to ensure you get the item you want is to email us at hello@bellaandmauve.com and let us know which item(s) you would like to exchange your original purchase for. We will process your return immediately and issue you a store credit to use towards your new item(s). We will hold your new item(s) and ship them out as soon as we receive and inspect your original purchase and have verified that it meets our return/exchange criteria. 

Shipping Information For Online Orders:

We process online orders within 1-2 business days (this excludes weekends & holidays) and ship them to you as soon as possible.

We are not responsible for USPS delays. Once your order leaves our store and is assigned a tracking # it is now in the hands of USPS and we are not responsible for the rate at which you receive it.

All shipping rates offered at checkout are estimates given by USPS and does not include our processing time. You will receive an email via hello@bellaandmauve.com once your order is shipped, along with a tracking number!

Below are categories in which your items will be FINAL SALE:

  • Bodysuits
  • Sale Items
  • Marked Holiday Styles
  • Market/Pop-Up Sales
  • Gift Cards
  • Items classified under ‘Accessories’
  • Items classified under ‘Gifts’
  • Items classified under ‘Local NC Artists’

 

*Please Note: We work hard to source quality styles, but due to our nature as a small business we cannot offer a warranty on our products. We only offer store credit or exchange for items that meet our return standards (UNWORN, UNWASHED, with ORIGINAL TAGS ATTACHED). In other words, items must be in the condition that we sold it in. We cannot take responsibility for items once they leave our store and/or have been worn and washed. If for some reason your purchase does not meet your standards please reach out and we will do our best to make it right.